Terms of service
TERMS OF SERVICE
Last updated: 31 August 2026
These Terms of Service apply to your use of dronefisher.com.au and purchases made from Drone Fisher.
By using our website or placing an order, you agree to these Terms together with the other policies published on our store.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, including rights under Australian Consumer Law.
1. About Drone Fisher
Drone Fisher is an Australian online retailer specialising in fishing drones, drone fishing equipment and related accessories.
Our online store is powered by Shopify.
Products purchased through our store are sold by Drone Fisher. Shopify provides ecommerce technology and associated services but is not the seller of our products.
2. Use of the Website
You must use our website lawfully.
You must not:
interfere with the security or operation of the website;
attempt unauthorised access to systems or information;
distribute malicious software or code;
misuse customer or store data;
engage in fraudulent transactions; or
use the website in a way that unlawfully infringes another person's rights.
Automated activity may be restricted where it unreasonably interferes with the website, bypasses security controls or violates applicable law.
3. Product Information
We take reasonable care to provide accurate:
product descriptions;
specifications;
images;
compatibility information;
availability information; and
pricing.
Product specifications may change where manufacturers or suppliers revise their products.
Images may also appear slightly different due to lighting, photography or display settings.
If a product is materially different from its description or fails an applicable consumer guarantee, your statutory rights remain unaffected.
If compatibility with particular equipment is important to your purchase, you should review the product specifications carefully and contact us before ordering where clarification is required.
4. Drones and Regulated Products
Some products sold by Drone Fisher are drones, drone accessories, fishing equipment or products intended for specialised activities.
Customers are responsible for operating and using products lawfully and safely.
Depending on the product and location, this may include compliance with:
aviation regulations;
Civil Aviation Safety Authority requirements;
fishing regulations;
marine regulations;
radio and communications requirements;
import requirements;
environmental restrictions;
local laws; and
manufacturer safety instructions.
Information published by Drone Fisher about product use is general product or educational information and is not a substitute for official regulatory, operational or safety guidance.
Nothing in this section limits our obligations concerning product safety, product descriptions or consumer guarantees.
5. Orders
Submitting an order represents an offer to purchase the products included in your order.
Before fulfilment, we may need to verify:
payment;
stock availability;
pricing;
delivery eligibility; or
fraud and security information.
We may cancel or refuse an order before dispatch where there is a genuine:
stock availability problem;
obvious pricing or listing error;
payment problem;
suspected fraudulent transaction;
delivery restriction; or
other lawful reason.
If we cancel an order after payment has been captured, the affected amount will be refunded.
We will not refuse or cancel an order for a reason prohibited by law.
6. Third-Party Fulfilment
Some products may be dispatched directly by suppliers, distributors or fulfilment partners.
The involvement of a third-party fulfilment provider does not change the fact that Drone Fisher is the business from which you purchased the product.
Drone Fisher remains your point of contact for order problems and applicable consumer remedies.
7. Prices and Payments
Unless our website clearly indicates otherwise, prices are displayed in Australian dollars.
Applicable taxes, delivery charges and other checkout charges will be displayed before you submit your order.
You must provide accurate payment and billing information and be authorised to use the payment method provided.
Payments are processed through Shopify and applicable payment providers.
8. Shipping and Delivery
Available shipping destinations, rates and delivery options are displayed during checkout.
Processing and delivery times are estimates unless expressly stated otherwise.
Orders may be fulfilled from different locations and may arrive in separate shipments.
More information is provided in our Shipping Policy.
9. Returns, Refunds and Consumer Guarantees
Our voluntary change-of-mind return conditions are set out in our Return and Refund Policy.
Separate rights may apply where products:
are faulty;
are unsafe;
are not of acceptable quality;
do not match their description;
are not fit for an applicable disclosed purpose; or
otherwise fail a consumer guarantee.
Manufacturer warranties and voluntary warranties are additional to and do not replace rights that may arise under Australian Consumer Law.
10. Order Changes and Cancellations
If you need to change or cancel an order, contact us promptly.
We will try to assist before fulfilment begins, but changes or cancellations cannot be guaranteed after processing or dispatch has commenced.
Any rights available to you under applicable law remain unaffected.
11. Third-Party Services and Links
Our website may use or provide links to independent third-party services including:
payment providers;
product review platforms;
search providers;
analytics platforms;
social platforms;
delivery services;
manufacturers; and
other ecommerce services.
Third-party services and websites may have their own terms and privacy policies.
We are not responsible for independent third-party websites that we do not control.
This does not limit Drone Fisher's legal responsibility for products we sell to you.
12. Intellectual Property
Unless otherwise stated, original Drone Fisher website content, branding, text, graphics and design are owned by or licensed to Drone Fisher and may be protected by applicable intellectual property laws.
Product names, trademarks, logos, images and other content owned by manufacturers or third parties remain the property of their respective owners.
You may use our website for ordinary personal shopping and informational purposes.
You must not reproduce, republish or commercially exploit our original content without permission except where permitted by law.
13. Reviews and User Content
If you submit a review, comment or other content to Drone Fisher, you must have the legal right to submit it.
Content must not be:
unlawful;
intentionally misleading;
defamatory;
abusive;
malicious; or
infringing of another person's intellectual property or other rights.
You grant Drone Fisher a non-exclusive, worldwide, royalty-free licence to display, reproduce and use submitted content in connection with operating and promoting our store and products, subject to applicable law.
We may moderate or remove content where reasonably appropriate.
14. Privacy
Our handling of personal information is described in our Privacy Policy.
Shopify and other service providers may process information as necessary to provide ecommerce, payment, security, delivery and related services.
15. Website Availability and Errors
We may update:
products;
availability;
pricing;
website content; and
website functionality.
We do not guarantee that the website will be uninterrupted or error-free at all times.
If we discover an obvious error that materially affects an order, we will take reasonable steps to contact you and correct the issue.
Nothing in this section allows us to avoid obligations under applicable consumer law.
16. Liability
To the maximum extent permitted by law, Drone Fisher is not responsible for losses that:
were not caused by our breach, negligence or other legal responsibility; or
were not reasonably foreseeable.
Nothing in these Terms excludes or restricts liability, compensation rights, consumer guarantees or other remedies that cannot lawfully be excluded or restricted.
Nothing in these Terms is intended to exclude liability for reasonably foreseeable loss or damage where applicable consumer law provides a right to compensation.
17. Suspension of Website Access
We may restrict or suspend access to our website where reasonably necessary to:
protect website security;
investigate misuse;
prevent fraud;
comply with legal obligations; or
maintain our services.
Restricting website access does not remove rights or obligations relating to purchases already made.
18. Changes to These Terms
We may update these Terms from time to time.
The current version will be published on this page with its latest update date.
Changes will apply prospectively and will not remove rights already accrued in connection with an existing purchase or under applicable law.
19. Governing Law
These Terms are governed by applicable Australian law, including Australian Consumer Law, and the applicable laws of the Australian state or territory having jurisdiction over the transaction.
Nothing in these Terms prevents a consumer from relying on mandatory legal rights available to them.
20. Contact
Email: [email protected]